Choose Your Perfect Plan
Our Hosting Plans
Hosting of any Frappe suite applications through the Dig1tal cloud hosting platform. From your company website to a full ERP solution, our platform is built for your requirements. This is the same hosting platform offered by the Frappe framework itself, but with a team ready to support you right from the start.
Starter
Popular
£15
/month
Hosting best for up to 3 users
(No per-user license fees!)
25GB storage
99% uptime SLA
Automated weekly backups
1 week rolling backups (up to 25GB storage, 1 restore p/w )
Community support access
Knowledge base access
No licence fees
£15/month
Growth
Popular
/month
Hosting best for up to 10 users
(No per-user license fees!)
100GB storage
99% uptime SLA
Automated weekly backups
1 week rolling backups (up to 100GB storage, 1 restore p/w )
Community support access
Knowledge base access
No licence fees
Scale
Popular
/month
Hosting best for up to 30 users
(No per-user license fees!)
250GB storage
99% uptime SLA
Automated weekly backups
1 week rolling backups (up to 250GB storage, 1 restore p/w )
Priority community support access
Knowledge base access
No licence fees
£15/month
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Features
Basic
Free
Professional
£100
Enterprise
£200
24/7 Knowledge‑Base Access
48‑hr response
8‑hr response
Our Support Plans
We provide a tiered support structure designed to meet the needs of every customer, from individual users to large enterprises. Each tier offers a progressively more responsive, direct, and strategic level of assistance to ensure your success.
Basic
Popular
Free
(If hosting with us)
Great for Individuals, small teams, and casual users.
Support Channels:
Helpdesk Tickets
Knowledge-base
Features:
3 support tickets per month.
(up to a maximum of ~2 hours per ticket resolution)
Response time: Within 10 business days
£15/month
Professional
Popular
£100
/month
Great for growing businesses that require timely, direct support.
Support Channels:
Helpdesk Tickets
Knowledge-base
Phone support
Features:
Priority tickets
Proactive, quarterly business reviews (QBRs) to discuss usage, challenges, and best practices.
£15/month
Enterprise
Popular
£200
/month
Great for large organizations with mission-critical needs requiring guaranteed service levels and strategic partnership.
Support Channels:
Helpdesk Tickets
Knowledge-base
Phone support
LIve Chat
Features:
A formal Service Level Agreement (SLA) with guaranteed uptime and performance.
A direct Technical Account Manager.
£15/month
Implementation Plans
Our implementation service goes beyond software installation—we configure Frappe/ERPNext to your needs, migrate data accurately, and train your team from day one. The result is a smooth, value‑driven digital transformation with a solid foundation for future growth, offered in flexible packages to suit any project scope.
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Features
£4000
Custom Doctype Development
Third-Party Integrations
8‑hr response
Quick Start
Popular
£3500
/month
Ideal for: Single department or simple process (e.g., sales & invoicing, basic inventory)
Initial system setup
up to 50 hours of development work.
Core module configuration
of 1‑2 core modules.
Basic data migration –
migration using spreadsheets (same format as above).
Training sessions
2 sessions totalling 4 hours of instructor‑led time.
Go‑live support
post‑deployment assistance to ensure a smooth launch.
£15/month
Standard
Popular
£4000
/month
Ideal for: Complete ERP for small manufacturer (sales, purchasing, stock, production, accounts)
Full system implementation
up to 120 hours of development effort.
Multiple module configuration
3-5 core modules.
Data migration
migration of data from the legacy system.
Custom workflows & reports
design and build bespoke processes and reporting.
Training sessions
5 instructor‑led sessions totaling 10 hours.
Post‑go‑live support
2 weeks of dedicated support after launch.
£15/month
Comprehensive
Popular
/month
Ideal: Complex manufacturing with multiple processes, integrations, or compliance requirements
Full system implementation
up to 250 hrs of development effortof development effort
Modules
5 + core areas (e.g., Accounting, CRM, Sales…)
Data migration
complex migration with data cleansing and de‑duplication
Customisation
bespoke workflows & third‑party integrations
Training
10 sessions (20 hrs total)
Support
4 weeks post‑go‑live assistance
£15/month
Fully managed service
(2 Year minimum)
A pre-tailored packaged offering of our core services, covering Implementation, Hosting, Support, and even some development hours.
Essentials
Popular
£250
/month
Small teams getting started with ERP, comfortable with some self-service
Hosting (Up to 5 users)
5 hours support per month
Monthly system health check
Email support (48hr response)
Security updates & backups
No license fees
£15/month
Business
Popular
£500
/month
Growing manufacturers needing regular hands-on support
Hosting (Up to 15 users)
12 hours of support per month
Fortnightly system review
Priority email & phone support (4hr response
Security updates & backups
No license fees
£15/month
Enterprise
Popular
£850
/month
Established operations requiring comprehensive support and strategic guidance
Hosting (Up to 30 users)
20 hours support per month
Weekly system reviews
Dedicated support (2hr response)
Proactive system optimizatio
Monthly training & consultancy
Email support (48hr response)
Security updates & backups
No license fees
£15/month
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Features
Basic
Free
Professional
£100
Enterprise
£200
24/7 Knowledge‑Base Access
48‑hr response
8‑hr response
Our Custom Development Plans
We offer a tiered custom‑development service that scales with your business—from individual users to large enterprises. Each tier delivers increasingly tailored, hands‑on, and strategic development work, ensuring the solution fits your exact needs and drives your success.
Tiered Support – Scalable help for everyone, from solo users to enterprises. Each level adds faster response, direct contact, and strategic guidance to keep you successful.
Small Enhancements
Perfect for quick improvements and minor customizations
Ranging
£500 - £2,000
Hours
20 - 80 hrs
Example Projects
Custom report or dashboard
Simple form customisation
Basic API integration
Workflow automation
Custom email templates
Delivery
1-2 weeks
£15/month
Medium Projects
Comprehensive solutions for growing business needs
Ranging
£2,500 - £7,500
Hours
100-300 hrs
Example Projects
Custom module development
Third-party system integration (e-commerce, logistics)
Advanced reporting suite
Mobile app functionality
Quality management system
Delivery
£15/month
Large Projects
Large-scale systems with dedicated strategic support
Ranging
£10,000 - £25,000+
Hours
400+ hrs
Example Projects
Manufacturing Execution System (MES)
Multi-site configuration
Complex ERP extensions
Industry-specific compliance modules
Advanced supply chain integration
Delivery
£15/month
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Features
Basic
Free
Professional
£100
Enterprise
£200
24/7 Knowledge‑Base Access
48‑hr response
8‑hr response