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ERPNext Implementation for UK Businesses

Dig1tal sets up and hosts ERPNext and the wider Frappe suite for small and medium-sized UK businesses. We configure the system, move your existing data over, and build any custom pieces your business needs. We hand it over working.

What's involved in an ERPNext implementation

An implementation is mostly a matter of setting the system up to match how you already work

It covers choosing which applications you need, moving your existing data across intact, mapping your current processes onto the system, and getting your team confident with it before launch. We do this in four phases. You'll know where things stand at each one.

Our four-phase process

Discovery, scoping and demo, agreement, then go-live. Nothing touches your live data until you've tested it.

01.

Discovery

We start with a call about how your business runs today and what you want the system to do. By the end of it we'll know which applications you need, what data has to move, and which of our three service tiers suits you.

02.

Scoping and demo

We write down exactly what your system needs to run properly. If you'd like, we'll also set up a demo system for a week with your own login, so you can test the workflows yourself. For migrations we take a sample of your data and run the migration on that demo first. Mapping problems show up there, while they're still cheap to fix.

03.

Agreement

We write up a Statement of Work covering the applications, any custom development and the migration plan, so what you're getting is on paper. You also get a Service Level Agreement matched to your tier, plus access to our helpdesk and knowledge base before go-live. If something comes up on launch day, you'll already know where to go.

04.

Go-live

We set up your live system, install the agreed applications, migrate your data to the plan we already tested, and hand over credentials with two-step login switched on. Then we go through the Statement of Work with you and check it off before we call the job done.

Three ways to work with us
Every tier includes standard support and access to our training video library.

Hosting

A managed system with the applications you choose, set up and ready to use. A clean start.


Best if

You're starting from scratch, or you'd rather configure things yourself.

Hosting and implementation

Everything in Hosting, plus we migrate your existing data and map it properly onto the new system.

Best if

You're moving off another system and need your history intact.

Hosting and custom development

Everything in Hosting and implementation, plus custom applications built around your workflow. You pick the components.

Best if
Your process is specific enough that standard software gets in the way.
How long does an ERPNext implementation take?

It depends on how much needs building. We'll give you a date at discovery, once we've seen the scale of it.

If you want a demo system, it'll be running within a week of the discovery call, with your own login. A hosting-only setup with no migration is the quickest. A migration with custom applications built around your workflow takes the longest. Either way, the timeline goes in your Statement of Work.

Four things drive the timeline

  • How many applications you need

  • How much data has to move, and how cleanly it maps across

  • Whether standard ERPNext fits your processes or has to be configured around them

  • Custom work. A new application or a website rebuild adds the most time

Before you commit
Those three sections are all the practical questions someone asks in the last five minutes before saying yes: what does it cost, where does my data live, what will you need from me.

Where is my data hosted?

We host your system ourselves on servers we rent from Hetzner in the EU, in data centres inside the European Union. We manage the hosting directly rather than reselling another provider's platform, and your data stays within the EU.

For UK businesses that means your data sits in a location the UK government recognises as providing adequate protection, so the UK government treats the EU as a safe place to keep data, so there's no extra paperwork for you under UK GDPR. If you need data held physically within the UK, raise it at discovery and we'll tell you whether we can meet it.

What does it cost?

There are no per-user licence fees. For most businesses moving off per-seat software, that's the main draw your software bill stops growing every time you hire someone.

Beyond that you're paying for the work and the hosting the implementation, your managed system, and ongoing support. The amount of setup, migration and development varies a lot between businesses, so we quote after the discovery call. Published prices wouldn't tell you much.

What we need from you

Implementations go well when someone on your side owns the project and can answer questions about how things work today.

  • Access to the data you want moved.

  • A decision-maker available during discovery and sign-off.

  • Someone to test the demo system and tell us where it doesn't match how you work

That's the lot. The rest sits with us.

Ready to see it working?

Book a call and we'll go through how your business runs today and whether ERPNext is a fit. If it is, we'll set up a demo system so you can try it for a week before you commit to anything.

Book a call

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